Executive Secretary & Administrative Coordinator

Join General Adjuster Indonesia as an Executive Secretary & Administrative Coordinator in the vibrant heart of Bali. This role is pivotal in ensuring seamless operations by monitoring and following up on cases handled by our adjusters, guaranteeing timely completion of tasks and maintaining high standards of service. In this dynamic environment, you'll be at the forefront of supporting our team's efforts to resolve insurance claims efficiently and professionally.

As part of our team, you'll have the opportunity to work in a supportive and collaborative setting, utilizing industry-standard tools like Microsoft Office Suite and specialized case management software. This role is perfect for a detail-oriented professional looking to make a significant impact in the insurance industry, with opportunities for growth and development within a respected and well-established company.

📋 Tanggung Jawab Pekerjaan

• Monitor and follow up on cases handled by adjusters to ensure timely completion and adherence to company policies and procedures.
• Coordinate and manage administrative tasks, including scheduling, correspondence, and document management, using Microsoft Office Suite and specialized case management software.
• Assist in the preparation and organization of meeting agendas, minutes, and follow-up actions.
• Provide administrative support to the executive team, including travel arrangements, expense reports, and other logistical needs.
• Maintain accurate and up-to-date records of all administrative activities and case progress.
• Assist in the preparation and distribution of reports and other communications to internal and external stakeholders.
• Support the team in maintaining a high level of customer service and satisfaction.
• Participate in continuous improvement initiatives to enhance administrative processes and efficiency.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Secretarial Science, or a related field.
• Minimum of 3 years of experience in an administrative or executive secretarial role, preferably in the insurance industry.
• Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience with specialized case management software is a plus.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Detail-oriented with a commitment to accuracy and quality.
• Familiarity with Indonesian laws and regulations related to insurance is a plus.

🛠️ Keahlian

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